Perception does equal reality.  Whatever we perceive, through all of our senses and intuition is our reality.  Perception, therefore, is a strong organizing principle for all communication.

This learning workshop is designed for companies and work groups struggling to understand why staff continues to “get the wrong message.”  The course opens with a unique inventory that will identify for the participant what are the sources of reality (perceptions) in his/her workplace.

Skills Presented:  (1) How to decipher the perceptions present in a particular workplace, (2) How “selectivity,” “psychological set,” “organization,” and “retention” can all influence perceptions, (3) How to organizationally test perceptions to determine if they are true, (4) How to verbally and emotionally challenge false perceptions and (5) How to change perceptions through new, assertive behavior.