Since the 1970s businesses have discovered the philosophical key to moving entitled employees (“you owe me a job just because I walked through the door today”) to work like they own the company.  It is called empowerment.

Using the writing and practices of Dr. W. Edwards Deming, management has learned moving the decision to those who do the work makes financial sense.

This workshop provides an historic and contemporary trip through the refinements that have been made to the practices of empowerment.

Skills Presented:  (1) How to identify staff who are candidates for empowerment, (2) How to “sell” empowerment to staff who are content hiding in the bureaucracy, (3) How to let go of control in order to get control, (4) How to hold people accountable for “owning” the company, (5) How to coach people when they fail at taking responsibility, (6) How to organizationally prepare a company for the practice of empowerment and (7) How to reward those who take the risk of becoming the empowered employee.