This is a workshop for management personnel who regularly encounter a work environment characterized as “chaotic.”

When crisis punctuates a workplace, what are the skills the manager/executive should be able to quickly use?  The answer to that question will be provided in detail throughout this learning experience.

Skills Presented:  (1) How to determine if the workplace event is a “problem” or a “crisis,” (2) How to prioritize when there is no time, (3) How to take control and get people to respond quickly, (4) How to verbalize in front of a large group when a united response is required, (5) How to write contingency plans and (6) How to take care of yourself once the crisis has passed.