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item[0]='&ldquo;Frankly, I think that our success has had as much to do with the staffs confidence in you and your leadership as with the content of the program. Your rapport was almost instant - It made all the difference&rdquo;&nbsp;<br><br><span id="testimonials_name">Bill Bertera, Executive Director American Public Works Association</span>'
item[1]='&ldquo;On behalf of the entire Management Team of AWG, thank you for your very professional and entertaining approach to a very important subject matter&rdquo;&nbsp;<br><br><span id="testimonials_name">Frank Tricamo, Vice President Associated Wholesale Grocers</span>'
item[2]='&ldquo;Enclosed is a summary of the program evaluations for your sessions, and a summary for the pre-conference program. As usual, you were the top-rated speaker! That doesnt surprise me!&rdquo;&nbsp;<br><br><span id="testimonials_name">Gloria Wall, Program Chair Missouri Human Resource Conference</span>'
item[3]='&ldquo;As you know our customer satisfaction survey in February showed us at the 53rd percentile in our peer group of hospitals and in the 30th percentile overall. In the most recent quarter, following your customer service training, we have climbed to the 94th percentile in our peer group and 70th percentile for all hospitals&rdquo;&nbsp;<br><br><span id="testimonials_name">Paul W. Luce, RN, Emergency Trauma Center Director St. Johns Hospital</span>'
item[4]='&ldquo;Thank you again for participating as a speaker in Las Vegas at the STN Western State Conference and Trade Show. Not surprisingly, your presentations were among the best received and most popular. Youve got a great platform style. To say nothing of having a great message&rdquo;&nbsp;<br><br><span id="testimonials_name">Bill Paul, Editor and Publisher School Transportation News</span>'
item[5]='&ldquo;The best presenters combine humor with a solid message, and Cal LeMon does just that. His insightful, motivational presentation at our Managers Forum was the high point of our day&rdquo;&nbsp;<br><br><span id="testimonials_name">Larry Pfhaust, Corporate Communications Director American Century Investments</span>'
item[6]='&ldquo;Your presentations were customized beautifully to TBS issues, and the comments I have received from my staff confirmed my decision to have you help us&rdquo;&nbsp;<br><br><span id="testimonials_name">Matt Appel, President Tenneco Business Services</span>'


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